The Jiffy Lube Customer Satisfaction Survey ("CSS") Program is a measurement tool that provides you with customer feedback and operational data in a format that helps you monitor and improve customer service at all levels of your organization. Choose from one of our pre-packaged programs, or customize a program to best fit your needs.
Ready to find out how the CSS Program can benefit your organization? The CSS Specifications Sheet contains program rates and descriptions. Contact Io Data Corporation for more details.
The CSS Pocket Manager is designed to help you and your management team to continuously enhance the satisfaction of your customers by improving the procedures, systems, and quality of your opterations. Supervisor Version & Store Version available.
The Quarterly ADI Brand Tracking Program is designed to provide a market-specific analysis of a variety of brand issues in a succinct, accessible format. It combines a representative suvey of instaalled market consumers with a market pricing analysis, operational data, CSS data, and marketing data. This powerful tool allows markets to easily identify the impact of their marketing and operational efforts as well as immerging trends in their area.
